Crédito Real believes that sustainability means being able to execute our business model and generating value for society, the environment and future generations. It is our duty is to contribute to a change towards sustainability in the countries in which we operate; in order to achieve this we have developed our Social Responsibility Model based on seven key pillars.
Our philosophy is sustained by our mission, vision, values, Cultura Azul (Blue Culture) and purpose.
In order to contribute to sustainable development, we manage our actions through our Social Responsibility Model, which is sustained by seven strategic pillars.
Crédito Real 2017 Materiality Matrix
In 2017 we carried out a materiality study following the methodology recommended by the Global Reporting Initiative (GRI) in order to identify the most representative issues to the business.
We are committed to the improvement of our material performance, assessing the evolution of the company year after year in order to improve our position in the sector.
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Risk and crisis management |
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Occupational well-being |
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Regulation and self-regulation |
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Transparency and accountability |
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Index and ranking positioning / sector leadership |
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Access to financial education and solution |
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Corporate governance |
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Corporate conduct codes |
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Profitability |
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Business model and value generation |
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Financial consumer protection |
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Environmental policy and management |
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Participation of women in corporate governance |
Today, our focus on continuous improvement and our determination for everyday progress has allowed us to be included in the ranking and reports of the following institutions:
Alliances with value
Crédito Real constantly strives to generate value for all its stakeholders –the individuals, organizations and institutions with whom we have established strong bonds in the performance of our activities.
Our objective is to consolidate the bonds with every one of them; we do this through a mutual dialog that provides the benefit of understanding the issues that most concern them thereby safeguarding the feasibility of our business:
Shareholders
Associations
Authorities, government and public institutions
Rating agencies
Academic centers
Distributor clients and final clients
Collaborators
Competition
Community
Board Members
Directors
Affiliates and subsidiaries
Financial intermediaries
Investors and creditors (debt holders and banks)
Civil Society organizations
Suppliers
Business Partners
In 2018 we conducted an evaluation which enabled us to understand the expectations and interests of our stakeholders in order to identify and prioritize them. The results are shown below:
In 2013 we adhered to the UN Global Compact, the world’s largest corporate responsibility initiative. In 2018 we continued to adhere to its 10 principles that promote respect for human rights, labor standards, environmental care and the fight against corruption.
